Membership update - July 2014

 

With the World Cup behind us and pre-season friendlies approaching, thoughts are turning to the new season and the Club have announced that they are currently sending out some 5,600 season tickets.

We understand that over 600 people have applied to join the Trust through their season ticket applications, which is great news.

However, we haven’t yet had the details of those applicants from the Club, but as soon as we get it we will start processing, printing and posting those 600+ membership cards.

We will get them to you as soon as possible but please be patient and don’t email for the time being.

Check our twitter feed for news and up-dates.

Last Updated (Tuesday, 15 July 2014 19:18)

 

Trust Membership - Questions and Answers

Since the announcement back in March, of the Trust’s agreement to protect the Club’s image assets, Trust membership numbers have gone through the roof. It’s fair to say that we were taken by surprise by the sudden huge surge in membership applications which, coupled with some problems with our database software, meant that we initially struggled to deal with the demand.
We’ve now pretty much caught up with the back-log and the vast majority of new members should by now have their welcome letter and membership card. There are a few still in the post but we are now able to deal with all new applications much more quickly. However, the episode has not been without problems and we have identified a number of reasons why you may not have received a membership card. Before contacting us, please read through the following to see if you fit into one of these categories, and what action to take if you do.

Membership fee not paid
Since March there have been over 250 applications for membership through the Trust website but for which no payment was made. If you haven’t paid, you haven’t joined! At the moment, our only method of accepting payment through the website is via PayPal. We are hoping to add a direct debit capability in due course but for the time being PayPal is the exclusive method. We have had over 400 people successfully apply to join the Trust in the last six weeks through PayPal and it is a simple and secure system.
If you are in this category and wish to finish off your membership application (and we hope you do) please log back on to your account and complete the process with PayPal. At the same time please make sure that you have completed your home address and email address details too.
We will know (from PayPal) as soon as you have paid so there is nothing further for you to do. If you really don’t want to use PayPal then the alternative is to download the application form from our website, www.trustinluton.info - complete it, and post it to the Trust in Luton Office address given on the application form, with your cheque. If you do chose this method it will take a little longer to get your application processed.

Address not given
There are more than 130 people who applied on-line and paid for membership but didn’t put their home address details on the application form. Clearly we can’t send out your card if we don’t know where you live! If this applies to you please log back on to your account and add in your home address. Once you have done that please then email This e-mail address is being protected from spambots. You need JavaScript enabled to view it putting “Address supplied” in the subject line and put your full name and membership number (which you will find in your account record) in the body of the email. Unless you carry out this final step we have no way of picking up that you have added your address, so please don’t forget to let us know.

Season Ticket Scheme
Many of you will be taking advantage of the offer to join the Trust whilst purchasing or renewing your 2014/15 Luton Town season tickets. We will be liaising with the Club’s ticket office to collect the details of new applications during the summer. Those memberships can’t be processed until we get that information but our intention is that everyone who applies through this method by the end of July will receive their membership cards during August.


Overseas
We had many applications from Hatters around the world and we are just sorting out the mailing arrangements for these. If you are an overseas applicant please bear with us for a few days.


Business Membership
Although our rules do allow for business membership, to be frank this is not something we encourage as it may create difficulties when we come to ballot you on the important issues. We regard supporting the club at this level as an individual pursuit and the modest membership fee structure reflects this.
That said we are absolutely delighted to receive business donations, and thank those businesses that have already done so, but we would ask you all to join the Trust as individual supporters.


Couples
Likewise, please don’t try to join as a couple or family – this just doesn’t work!

...and finally
Please accept our apologies if things have been delayed for you. We are all unpaid volunteers and work for the Trust in our spare time but that is no excuse for not doing things properly. We have learnt a lot from this experience and with some upgrades to our membership database planned for the future we hope we won’t get caught like this again. However, in our defence we should just say that we did have to manually check, and then correct, a large number of addresses - particularly incorrect or missing post codes - and we took the view it would be better to take a little longer to get these details right.


If you still have any unresolved issues please email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it providing as much information as possible, including your membership number if known, and we will get back to you as soon as we can.

Last Updated (Wednesday, 07 May 2014 07:57)

 

Club to literally Trust in Luton

Luton Town and Trust in Luton – working together to protect the future of your club

 

Can you imagine Luton Town being renamed London Luton Dons on the whim of a new owner?

 

Or see changing our colours to yellow and red? 


Perhaps the club crest swapped for a moose head?


How about our nickname being changed from the Hatters to something?


Or even worse, Happy Harry being killed off and replaced by a dragon, or something else considered lucky on the other side of the world?

 

Stranger things have happened – and are happening – in the world of modern football. It’s an alarming, and unwelcome, trend.

 

But we are Luton Town. With over 125 years of proud history. For generations, we have been an essential part of the identity and fabric of the town. And that’s the way we all want it to stay.

 

Luton Town 2020 – all of them lifelong Luton fans  have always said that they are little more than custodians of this wonderful club of ours. They are not planning on leaving; in fact, they'd like to think that they, and their successors, will be here for another 125 years.

 

But events in our relatively recent past, and currently in the news elsewhere, show just how fragile a club’s identity can be. That’s why Trust in Luton is such an important organisation - and why 2020 and the Trust have been working together to protect the future of your club from the perils of potential bad owners, chancers and asset strippers. Potentially people who don’t care about Luton Town in the way true fans do.

 

With this in mind we are delighted to announce that 2020 and Trust in Luton have agreed a deal to protect the exclusive image rights of Luton Town, which includes the name, nickname, mascot, colours and crest.

 

The Trust, the official fans’ shareholders in the Club, will from now on have the legal right to veto any changes in the decision on club name, kit colours and alterations to the club crest and mascot identity This means that the club’s image is protected and protected by people who will always care and always be there.

 

Asset identity like this is a major step forward towards securing our club for the next generation, and the next.

 

The agreement between the Club and the Trust will also set out aims for a greater ‘fan ownership’ scheme conditional upon an increase in membership presenting the chance for members to invest in the Club through shares owned by the Trust. But it can only truly succeed with a strong Trust in place. And that’s where you can do your bit.

 

Don’t just think about joining the Trust. Do it today, if you haven’t already.

 

Membership costs just £10 per year to join for which you will now have a part to play in protecting your club’s identity; The Hatters playing in Luton colours with the proper club crest. You’ll even help keep good old Happy Harry in a job too!



Join the Trust



Last Updated (Thursday, 13 March 2014 21:44)

 
Welcome to the Members Area

Members can update their details, pay subs/donations and check membership status here

To automatically retrieve forgotten password, submit email address below.

Any problems, contact membership@trustinluton.info

Click here to become a member of Trust in Luton.

Facebook MySpace Twitter Digg Delicious Stumbleupon Google Bookmarks RSS Feed 
BBC Luton Town News
Two Hundred Percent
Search